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    Internet sales policy

    We do not sell wood burning stoves directly via the Internet. We know that it takes more than just a web page of detail to make a decision about something that should be selected carefully based on a customers requirements rather than price alone. This is why our stoves pages do not have pricing detail on them. The information we provide is to allow customers to find out about some of the stoves we supply in order to help them decide if a particular model will suit their requirements. We advise customers to make a shortlist of potential models or brands and then contact us to discuss their requirements.

    One of the problems that we find customers experience is being overwhelmed by the choices on offer. From styles and colours to features and technology, it’s sometimes hard to know what will be right for a particular room or lifestyle. Sometimes our customers just phone us up and ask for help because they don’t know where to start. We will provide a no obligation consultation to discuss the stove, installation and any building work needed. Our wealth of experience in fitting and using wood burning stoves means that our staff have passion, enthusiasm and knowledge which cannot be provided by an internet-only business.

    • Wood or multi-fuel?
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    • Internet sales policy

    Latest news

    • Households face much higher energy bills for years to come

    Tweet Heart

    • Finally got pic of @woodwarmstoves Fireview 12kw dble sided we installed last month. Customer says 'house warm now!' http://t.co/kpHRdLEaw1
      May 10, 2013 - 5:56 am
    • We installed new pellet stove in @createcentre #ecohome this week. Other good stuff happening there, go check it out.
      April 7, 2013 - 9:33 pm
    • Snowing again in Bristol.. 4 degrees. Today's customer looking on eagerly ;-)
      April 4, 2013 - 9:53 am

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    info@heartwoodburners.co.uk
    0117 914 4887

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